Customer Support Officer

Davies Stewart are proud be partnering with their client Wine Energy to recruit a Customer Support Officer.
Founded in 2008, Wine Energy Pty Ltd is an integral part of the Australian wine industry and is one of the most pre-eminent suppliers of winemaking equipment to Australian wine growers.
Working remotely with one day office based, this newly created role will initially be offered as a three month temporary position with the opportunity to convert to a permanent position.
Hours are 25 hours per week spread across 5 days.
Culture & Benefits: Temp to perm opportunity Industry leading company Continuous on the job training Hybrid model with one day located within the office.
Company Phone & Mac Computer Duties & Responsibilities: Handling customer queries via emails and calls.
Assist customers with product selection/ machinery parts.
Provide assistance to the General Manager.
Identify customer needs and work to find a solution or to fulfill their requirement.
Multitask efficiently while maintaining attention to detail.
Maintain a customer-focused organisation by ensuring all visitors and customers are dealt with efficiently and courteously.
Handling management of customer complaints and providing alternative solutions.
Skills & Experience: Must be customer and solution oriented.
Have relevant experience within customer service.
Ability to problem solve and solution focused High level of interpersonal and communication skills, both written and verbal.
Apply Now and Find Out More To register your interest, please forward your current resume via the application link.
For a confidential conversation please contact the office Email: ****** Phone: 08 8232 8008 Follow us on: LinkedIn: www.linkedin.com/company/daviesstewart/ Facebook: www.facebook.com/DaviesStewartRecruitment/ To register your interest, please forward your current resume via the application link.