Morwell, West Gippsland & Latrobe Valley VIC
Customer Support Officer - Full Time Position Steamatic Gippsland – Morwell, Vic 3840
Steamatic Gippsland is the industry leader in fire and flood restoration and disaster recovery in the Gippsland area. We are a Morwell based business employing local people.
We operate within a national framework, working with the insurance industry, covering home and contents claims. We provide restoration services to residential and commercial properties after flood, fire, water, mould, and storm damage. Steamatic is a unique, niche business delivering a wide variety of professional services.
We are looking for a vibrant and highly motivated Administration professional to join our growing team. If you're excited by career potential, have a keen eye for detail, and thrive in a fast-paced environment, this is the role you've been waiting for.
Your average day will include: Process all phone/email enquiriesData entry, database and file managementCoordinating and scheduling crews and jobsProviding administrative support to customers, crew and all relevant stakeholdersFollowing processes and procedures for all jobsEnsuring all excesses and payments are identified and collected, including debt recoveryEnsuring relevant paperwork is completed Skills and Experience Previous experience in customer serviceExceptional communication skills through all platformsStrong attention to detailA strong work ethic, displaying effort and dedicationHigh computer literacy and the ability to learn systems quicklyThe desire to learn and grow your careerPlease submit your Resume and Cover Letter for consideration. Only shortlisted applicants will be contacted
Your application will include the following questions:
Which of the following statements best describes your right to work in Australia?
Do you have a current Police Check (National Police Certificate) for employment?
We believe that an Organisation is only ever as good as its people. We know our people are exceptional not just in terms of their professionalism and expertise but in the pride they take in doing the job right the first time.
Since Steamatic's establishment in Australia in 1986, commitment, expertise and integrity is what has differentiated Steamatic to Australian industries.
Steamatic is Australia's leading provider of restoration, cleaning and disaster management services and provides unrivalled coverage of the domestic and commercial restoration and loss mitigation sectors.
Headquartered in Melbourne, Steamatic has a network of over 20 service response centres throughout Australia including Branch Offices in New South Wales, ACT, Queensland, South Australia and Victoria. In addition, Steamatic has the capability, resources and infrastructure to attend anywhere in Australia where a catastrophe has occurred. Our stated aim is to ensure our service and commitment to our clients meets our aspirations of quality and reliability whilst delivering an effective and cost efficient service 24 hours a day, 7 days a week.
Source: This is an extract from the company's own website.
We believe that an Organisation is only ever as good as its people. We know our people are exceptional not just in terms of their professionalism and expertise but in the pride they take in doing the job right the first time.
Since Steamatic's establishment in Australia in 1986, commitment, expertise and integrity is what has differentiated Steamatic to Australian industries.
Steamatic is Australia's leading provider of restoration, cleaning and disaster management services and provides unrivalled coverage of the domestic and commercial restoration and loss mitigation sectors.
Headquartered in Melbourne, Steamatic has a network of over 20 service response centres throughout Australia including Branch Offices in New South Wales, ACT, Queensland, South Australia and Victoria. In addition, Steamatic has the capability, resources and infrastructure to attend anywhere in Australia where a catastrophe has occurred. Our stated aim is to ensure our service and commitment to our clients meets our aspirations of quality and reliability whilst delivering an effective and cost efficient service 24 hours a day, 7 days a week.
Source: This is an extract from the company's own website.
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