Customer Support Manager

Full timeAt Opal HealthCare, we know that companies don't succeed, people do.Opal Healthcare is Australia's largest residential aged care provider, with 133 Care Communities and over 20,000 team members nationwide. Our values of Compassion, Accountability, Respect and Excellence are at the heart of everything we do.Role requirements and responsibilities:Based @ IvanhoeExperience in Hotel / Duty or Property Management is welcomeManagement of customer enquiries, conduction of site toursManagement of sales pipeline to improve conversion ratesImplementing sales programs to improve uptake of additional servicesMonitoring service standards and customer feedbackReception and other administration duties where requiredAt Opal HealthCare we are dedicated to our purpose to bring joy to those we care for. In joining Opal, you will have access to a range of benefits including:Dedicated mentoring & internal/external career development programs to build and accelerate your career - such as Nurse Graduate programs, Emerging Leadership Programs, Senior Leaders programs and more via our very own Opal Healthcare AcademyEmployee Referral Program – earn up to $5,000 in incentives for inviting your friends to workInternal & external training programsNational secondment opportunities to diversify your experienceSector leading training, systems & innovationPlease note all applicants must be willing to complete a pre-employment medical, police clearance and NDIS worker's clearance.
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