Customer Support Manager - Highton Gardens

At Opal HealthCare, we know that companies don't succeed, people do.  Opal Healthcare is Australia's largest residential aged care provider, with over 100 Care Communities and over 12,000 team members nationwide. Our values of C ompassion, A ccountability, R espect and E xcellence are at the heart of everything we do. All applicants will be contacted for an interview as soon as possible.  Role requirements and responsibilities: Based @ our 99 bed Highton Gardens Care Community,  located in a scenic residential neigbourhood in Geelong Experience in Sales/Administration roles desired Experience in Hotel / Duty or Property Management is welcome Management of customer enquiries, conduction of site tours Management of sales pipeline to improve conversion rates Implementing sales programs to improve uptake of additional services Monitoring service standards and customer feedback Reception and other administration duties where required At Opal HealthCare we are dedicated to our purpose to bring joy to those we care for. In joining Opal, you will have access to a range of benefits including: Work/life balance – options to work morning, afternoon or overnight shifts Dedicated career development programs to build and accelerate your career - such as Nurse Graduate programs, Emerging Leadership Programs, Senior Leaders programs and more via our very own Opal Healthcare Academy https://academy.opalhealthcare.com.au/ Scholarship opportunities of up to $15,000 for further education & training  Employee Referral Program – earn up to $5,000 in incentives for inviting your friends to work National secondment opportunities to diversify your experience    Sector leading training, systems & innovation Please note all applicants must be willing to complete a pre-employment medical, police clearance and NDIS worker's clearance.