Customer Support Coordinator

At Opal HealthCare, we know that companies don't succeed, people do.  We work to provide opportunities for a rewarding and meaningful career, and we are always living and breathing our purpose to bring joy to those we care for. In joining Opal, you will have access to a range of benefits including: Work/life balance – this role is rostered full time Monday to Friday Career Progression and Development Pathways – internal leadership courses, as pathways to leadership and management roles across all of Opal Ongoing growth and learning – gain access to the Opal Healthcare Academy Opal Scholarships for further study – you could be offered a package valued at up to $15,000 over a period of 3 years to elevate your career Employee Referral Program – earn bonuses for inviting your friends to work 102 locations across Australia – if you need to relocate or wish to transfer between Care Communities for career progression, we can support you Role responsibilities: Experience in rostering essential-  Management of rostering for all staff in the Care Community Experience in Sales/Administration roles (Aged Care Preferred) Experience in Recruitment Highly Desirable -Assistance with recruitment processes including drafting employment contracts Assisting with processing of fortnightly staff payroll Accounts payable and receivable processing, petty cash and invoicing Assisting with client services and general enquiries Management of customer enquiries, conduction of site tours Management of sales pipeline to improve conversion rates Implementing sales programs to improve uptake of additional services Monitoring service standards and customer feedback Reception and other administration duties where required Please note all applicants must be willing to complete a pre-employment medical, police clearance and NDIS worker's clearance.