Customer Support Administrator

Details of the offer

Empathy - Adaptability - Respectful - Clear communication skills - Patience Does this sound like you? With no experience required, we are looking for an outstanding candidate who possesses these qualities to enter the rewarding world of Employment Services.
As an Employment Coach, you will play a pivotal role in helping customers find suitable employment and assist them in overcoming challenges they may be facing on a personal and/or professional front.
Ongoing support, mentoring, and training will be provided to all staff.
Your amazing people skills will see you: Coaching and mentoring on employability skills Finding job opportunities Referring customers to external support networks where necessary Accurately documenting customer information within Workskil Australia and Government systems You'll also have: Excellent communication and interpersonal skills Ability to work independently and as part of a team Ability to achieve individual targets and work to clearly defined KPIs Strong administration skills and IT literacy, including data entry, Word, Excel, and Outlook Attention to detail and ability to work under pressure Remuneration A competitive salary will be negotiated commensurate with skills and experience.
As Workskil Australia is a public benevolent institution, we can also offer a portion of the salary through tax-effective salary packaging.
About your Application Please include both a resume and a cover letter.
Your cover letter should outline your suitability for the role by addressing the key selection criteria.
For ease of upload, we encourage you to combine the two documents into one file as a PDF or Word document.
Only complete applications will be considered.
Before an employment offer is made, candidates must provide authority for a Federal Police Clearance and any other checks that may be required for the position.
We are actively looking to fill this role and reserve the right to shortlist and interview applicants whilst this advertisement is open, so we encourage you to submit your application at your earliest opportunity.
Workskil Australia is an inclusive, equal opportunity employer and we particularly welcome applications from Aboriginal and Torres Strait Islander people, applicants from culturally and linguistically diverse backgrounds, and applicants who have a disability.
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Nominal Salary: To be agreed

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