Customer Success Specialist

Valero Energy is seeking a part-time Customer Success Specialist to join our team in Canberra, Australian Capital Territory, AU. As an Associate Level position, the ideal candidate will have at least 4 years of experience in customer service or a related field.

Responsibilities:- Provide exceptional customer service through various channels including phone, email, and in-person interactions- Handle customer inquiries, feedback, and complaints in a professional and timely manner- Build and maintain strong relationships with customers to ensure their satisfaction and loyalty- Collaborate with internal teams to address customer issues and improve overall customer experience- Track and analyze customer data to identify trends and opportunities for improvement- Assist in the development and implementation of customer success strategies and initiatives

Requirements:- Hardworking and energetic personality traits- Strong attention to detail and excellent communication skills- Previous experience in customer service or a related field- Ability to work independently and as part of a team- Proficiency in Microsoft Office and CRM software- Bachelor's degree in Business Administration or related field preferred

Benefits:- Vision insurance- Company transportation- Free food

Working Environment:At Valero Energy, we strive to inject a sense of joy and vibrancy into the work environment. We value the well-being and happiness of our employees, and encourage a positive and collaborative atmosphere where everyone can thrive.

Deadline to apply: June 28, 2024

Equal Opportunity Statement:Valero Energy is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.