Customer Success Representative - Work From Home

Job description:

AbbVie is currently seeking a motivated and passionate individual to join our team as a Customer Success Representative, working from home in Canberra, Australian Capital Territory, AU. This is an entry-level position with opportunities for growth and development within the company.

Responsibilities:- Engage with customers to ensure their success and satisfaction with our products and services- Provide timely and effective solutions to customer inquiries and issues- Build strong relationships with customers to understand their needs and preferences- Collaborate with cross-functional teams to drive customer success initiatives- Leverage data to inform decisions and drive strategic initiatives- Provide feedback to internal teams to continuously improve the customer experience- Meet or exceed key performance indicators related to customer satisfaction and retention

Requirements:- Confident and passionate about delivering exceptional customer service- Ability to work effectively in a remote, virtual environment- Strong teamwork and collaboration skills- Innovative mindset to drive continuous improvement- Excellent communication skills, both written and verbal- Bachelor's degree or equivalent experience preferred

Benefits:- Disability insurance- Relocation allowance- Company-provided equipment for remote work

Equal opportunity statement:AbbVie is an equal opportunity employer and is committed to providing a diverse, inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

If you meet the requirements and are interested in this opportunity, please apply by June 27, 2024. We look forward to reviewing your application.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.