Customer Success Representative

Job Description:

Lennar, a leading homebuilder in Canberra, is seeking a part-time Customer Success Representative to join our team. As an Entry Level position, no prior experience is required, making this an excellent opportunity for individuals looking to start their career in the customer service industry. The ideal candidate will be hardworking and energetic with strong people management and research skills.

Responsibilities:- Communicate with customers to ensure their satisfaction with Lennar products and services- Resolve customer inquiries and issues in a timely and professional manner- Conduct research to better understand customer needs and preferences- Collaborate with other departments to address customer concerns and improve overall customer experience- Provide product information and assistance to customers as needed- Maintain accurate records of customer interactions and transactions- Assist in developing customer service policies and procedures

Requirements:- High school diploma or equivalent- Strong interpersonal and communication skills- Ability to work independently and as part of a team- Proficiency in Microsoft Office applications- Ability to multitask and prioritize workload effectively- Willingness to learn and adapt to new challenges- Must be hardworking and energetic

Benefits:- Vision insurance- Employee discounts- Company-provided equipment

Working Environment:At Lennar, we strive to pursue excellence in every endeavor, setting a high standard for achievement. Our team is dedicated to delivering exceptional customer service and exceeding expectations. We provide a supportive and inclusive environment where employees can grow and succeed.

Deadline to Apply: July 7, 2024

Equal Opportunity Statement:Lennar is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status. All qualified applicants will receive consideration for employment.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.