Customer Success Manager

Details of the offer

Earn $80,000 - $110,000 pa + Super + Uncapped CommissionJoin Australia's leading Research, Advisory and Events company within the Technology space experiencing double-digit growthHybrid and flexible working environmentAbout The CompanyOur client is Australia's leading Research, Advisory and Events company within the Technology space working with over 3,000 C-level Executives annually. Their research and events have a comprehensive blueprint for success and are designed to accelerate results fast within a supportive and purpose-built community.
About The OpportunityBased in Sydney, you will be earning between $80,000 to $110,000 pa + Uncapped Commission + Superannuation. The primary purpose of this position is to partner with existing Research & Advisory clients, leveraging internal subject matter experts and insights, to ensure each client receives value far exceeding their investment.
Working with Enterprise and government organisations, some of your responsibilities will include:
Build, develop and manage relationships with a variety of clients in IT & Business leadership roles, ensuring they are successful in the utilisation of their subscriptionIntroduce Research & Advisory services and capabilities to new clients as well as communicate value to decision-makersBy becoming a true partner to your clients, you will identify opportunities for account retention and growth through contract expansion, introducing new services and productsFacilitate client calls and engagements in order to surface client priorities, and recommend a program of action that drives high value and return of investment on their subscriptionConduct regular retention and bright spot analysis of client book of business that provides insights into performance and key client engagement metricsAssist with all onboarding of clientsAbout YouThe successful candidate will have:
2+ years of consultative Sales or Account Management experienceStrong executive presence, intrinsic drive, natural curiosity and coachabilityA desire to make a difference and over-deliver on promises and customer expectationsBachelor's degree is required, Masters or advanced degree is a plusTrack record of overachievement on goals or quotasProficiency in account planning and an understanding of territory managementComfortable influencing and building trust-based, value-added relationships with senior executivesWhat's in it for You?Fantastic Earning Potential | Excellent OpportunityGenerous performance-based rewardsA large and clearly managed account patchFreedom, trust and autonomyGreat Work Culture | Flexible, Hybrid and collaborativeFull-time role | Ongoing Training & Career DevelopmentApply today and don't miss out on starting this opportunity as soon as possible!


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Nominal Salary: To be agreed

Source: Jobleads

Job Function:

Requirements

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