Customer Success Manager

Details of the offer

About Ofload and our mission Join Ofload and become part of a fast-growing technology leader reshaping Australia's logistics landscape.
Ranked #2 in The Australian Financial Review BOSS Best Places to Work List in the Transport and Construction category, we're not just a team; we're a community of mission-driven professionals dedicated to eliminating waste in road freight.
Here, every day is an opportunity to collaborate with diverse experts, solve challenging problems, and make a tangible impact on the environment and the industry.
About the role This newly created role sits within our commercial team (Growth), which is an essential part of the future growth success of Ofload.
We focus on sharing our technological capabilities with freight owners throughout Australia and bringing innovation to their supply chain.
Your mission is to ensure customers realise long-term value from our solutions.
You reach out to help customers and fellow team members to solve problems and build solutions before they even think to ask.
What you'll do: Contribute to the growth of Ofload's client portfolio, continually seeking opportunities to grow our business, with a specific focus on share of wallet growth.Build strong ongoing relationships with our clients at all levels of their business, understanding their pain points and ensuring their needs are met.Client Management - Manage allocated portfolio of customers, manage MBRs, QBRs and build joint development plans to grow the business.Engage in critical analysis of our client engagements, offer insights and propose strategies to improve performance.Interpret Ofload's growth strategies, and work collaboratively with the product and operational department to achieve this.What you will bring: You are a farmer, with a track record of proactively building and maintaining relationships across small and large client accounts.Excellent verbal and written communication skills, capable of communicating with audiences at all levels with impact.You have B2B account management experience in the supply chain space.You are passionate about the industry and solving challenges in the supply chain space.Proven creative problem-solving approach and strong analytical skills.You have a strong sense of ownership, tenacity and commitment.You are adaptable to work in a startup environment where things change quickly!At Ofload we prioritise impact, aptitude and passion, so we'd encourage you to apply if you do not meet all the above criteria.
#J-18808-Ljbffr


Nominal Salary: To be agreed

Source: Talent_Dynamic-Ppc

Job Function:

Requirements

Regional Account Manager - Sydney

Location: Australia (Sydney) Role Overview: Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the futur...


Tideri Jobbörse - New South Wales

Published 7 days ago

Sales Business Development Executive - Asset Management Professional Multiple Cities

Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make market...


Tideri Jobbörse - New South Wales

Published 7 days ago

Regional Sales Director, Sydney

Senior Backend Software Engineer (Python (Golang a plus))Hybrid: 2 days in office/week in Sunnyvale, CAIn this role, you will focus on the Azure Firewall Man...


Illumio - New South Wales

Published 7 days ago

Nsw State Sales Manager

Introduction: At Fairview, we are passionate about the culture we have built and feel strongly that skills can be learnt but what is critical to the ongoing...


Fva Group - New South Wales

Published 7 days ago

Built at: 2024-11-24T14:15:46.910Z