Customer Success Assistant - Work From Home

Job Description:

Honeywell International is seeking a dedicated and independent Customer Success Assistant to work remotely from home in Canberra, Australian Capital Territory. This part-time entry-level position does not require any prior experience, making it an ideal opportunity for someone looking to kickstart their career in customer success.

Responsibilities:- Provide excellent customer service and support through various channels including phone, email, and chat- Assist customers with product inquiries, troubleshooting, and issue resolution- Collaborate with the customer success team to ensure customer satisfaction and retention- Manage customer accounts, update information, and maintain accurate records- Work closely with sales and marketing teams to drive customer engagement and success- Participate in team meetings, training sessions, and professional development activities- Contribute to the overall success of the customer success department by sharing insights and feedback

Requirements:- Strong communication and interpersonal skills- Ability to work independently and as part of a team- Excellent time management and organizational skills- Basic computer proficiency and familiarity with Microsoft Office suite- A positive attitude and willingness to learn and grow in a fast-paced environment- Previous experience in customer service or a related field is a plus but not required

Personality Traits:- Dedicated- Independent

Soft Skills:- Teamwork- People management

Benefits:- Free accommodation- Disability insurance- Company transportation

Working Environment:At Honeywell International, we are committed to environmental responsibility and sustainable practices. Our team members are encouraged to contribute to our green initiatives and make a positive impact on our planet.

Deadline to apply: June 29, 2024

Equal Opportunity Statement:Honeywell International is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, genetic information, disability, or status as a protected veteran. We strive to create a diverse and inclusive workplace where everyone feels welcomed and valued.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.