Customer Services Coordinator

As a Customer Services Coordinator, your focus is to provide customers with the best possible customer experience. You do this by acting as a key point of contact for those customers from start to finish. It is dynamic, challenging, and rewarding. Communication is essential and no day is the same.
What You'll Do:Proactively managing order flows;Fast processing and solution-oriented time management;Keeping the customer informed and signaling/communicating irregularities/problematic situations;Dealing with issues/complaints/disputes;Collaborating with managers, other departments, and direct colleagues to achieve goals;Processing reports and creating/using overviews. #J-18808-Ljbffr