Customer Services Consultant | Merrimac

Customer Service Consultant Are you looking for a rewarding role where you can utilise your extensive business administration experience with a fun and welcoming team? The Opportunity Exciting opportunity for a dynamic, experienced Administrator to partner with our dynamic and passionate care home leadership team at our Merrimac Care Home. Your role known across Bupa as the Customer Service Consultant, is crucial to the success of the operation of the home. Supporting the employee experience, you will work across the following functions; rostering and pay, training/compliance and Human Resources. Some of your duties will include; Supporting Recruitment ActivitiesStaff rostering including HR administration supportPayroll supportShared reception duties as the face of the Care HomeAbout You Patience - working in a care home is fun and rewarding, we truly love our residents, but it also requires calm and patience, and a sunny dispositionMinimum of a Cert III in Business Administration or equivalent experiencePrevious experience gained in a similar Business Administration roleEveryone says they need great communication skills, but diplomacy and a proactive approach is particularly important in this role. You might be speaking to a worried family, or a confused resident, and although you can't always provide answers, you can reassure and follow upIntermediate to advanced skills across the MS Office SuiteHighly developed organisation and time management skills – prioritisation and self-direction is key in this roleKnowledge of Kronos/payroll systems/admin requirements in the Aged, Health Care or regulated industry is advantageousWhat's in it for you? We set you up for success from the get go with our dedicated Induction programSupportive, collaborative, and caring team cultureContinual learning and development opportunitiesDiscounts on Bupa Products – insurances, optical, dentalExciting benefits on offer from our Bupa PartnersInternal transfers across our care homesHow to Apply Click Apply to be taken to our online application process. As part of your application you will be asked to complete pre-employment checks. To learn more about working at Bupa please visit our website:www.bupa.com.au/careers

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