Customer Services Administrator

Red Rock Consultants are currently working with an M&E provider with an outstanding reputation for delivering excellent levels of service. Currently employing over 900 staff and have a turnover more than 165m.
Due to contract growth my client are now looking for an experienced Administrator/ Customer Service/ Tenant/ Client Liaison Officer or somebody with experience within a similar enviroment to work with Social housing tenants throughout Wolverhampton.
The main duties of this role will be site visits to social houses, speaking with tenants and arranging suitable times for Engineers to carry out the needed works within their properties. Liaising with Engineers to find their availability and scheduling the appointments to carry out the required works. You will be covering Wolverhampton.
Communicating with tenants will be carried out face to face.
Some work will also take place based in the Wolverhampton Office.
The right candidate must have:
Strong interpersonal skills, able to effectively communicate face-to-face with tenants. Resilient personality, able to work well under pressure and problem solve. Experience working with/dealing with social housing tenants (Ideal) Manual Driving License Experience within client facing vacancies, such as customer service, or sales positions. This role is an immediate permanent role which comes with an excellent salary and package(Company Car).
Demand for this role will undoubtedly be high and interviews will be arranged very soon. If you want to be considered, please apply today. If you have any questions about the role, please contact Sofie at Red Rock Consultants.
We endeavour to feedback to all successful and unsuccessful applicants within 5 days, if you have not heard from us after this time then you have unfortunately not been shortlisted for this role. We do however update our database with suitable candidate information following each application, this allows us to contact you for new suitable opportunities.

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