Full time Are you a Sales Superstar? Located in Armidale If you are passionate, sales-driven and love achieving goals – then this role is for you! For over 20 years, Bidfood has provided quality ingredients to the foodservice and catering industry in Australia.
With 50+ locations and a team of over 2,300 nationwide, Bidfood is recognised as one of the country's leading distributors to the industry.
An opportunity exists for an adaptable team player to join our Customer Service/Telesales team at our foodservice branch located in Armidale.
This can be a part-time or full-time opportunity depending on what suits the right applicant.
About the Role: Reporting to the Sales Manager, this position is responsible for providing over the phone customer service and delivering a high level of customer service to external customers in addition to performing other administrative tasks, reports, and quality assurance tasks and audits.
Duties: Respond to customer queries via telephone, in person, and by email in a professional and timely manner.
Liaise with purchasing and warehouse teams to ensure accuracy of supplier invoices, orders, resolve issues, and provide information as requested.
Carry out counter sales efficiently with a focus on excellent customer service.
Facilitate smooth processing of sales enquiries, customer orders, and quotes.
Provide general administrative tasks with an emphasis on accuracy as required.
Conduct internal audits of the Quality and HACCP based food system.
Skills and Experience: Confident phone manner and excellent communication skills.
Superior customer service skills with the ability to build and maintain successful working relationships.
Must be able to sell over the phone and hit sales targets.
Must be customer-focused to help grow the business.
Action customer queries appropriately and in a timely manner.
Strong organisational and planning skills, with the ability to prioritise and multitask.
Able to work as part of a team and autonomously.
Excellent computer literacy, including the ability to quickly learn internal systems.
Sales experience and an understanding of the foodservice industry or an allied industry would be an advantage.
Bidfood can offer you: Staff Discounted Pricing on 4000+ items.
Access to online workforce development programs.
Team member access to Corporate Health Plans and other staff benefits.
Employee Assistance programs to support Staff and their families.
If you believe you are the right person to join our team, please apply with your cover letter and confidential resume.
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