Customer Service Team Leader

Customer Service Team Leader
Company:

Boral Limited


Details of the offer

Boral has a lot to offer. As Australia's largest integratedConstruction Materials Company, we have career opportunitiesthroughout Australia and across a broad range of disciplines fromtrade and engineering to manufacturing and logistics as well as arange of corporate functions. We are a company that believes inachieving together. So join our team and build your careers with us!
Search by Keyword or Location e.g. "Administrator, Sydney"
Division: Boral Constr Mat Limited
Department: Overhead WA
Work type: Permanent - full time
Location: Perth

This fast paced, dynamic and rewarding position will see that you undertake daily customer service and allocations responsibilities, whilst mentoring and training a small team. As an integral member of our WA operations, you will have the opportunity to influence the quality of our service and our culture.
Your day will involve: Provide ongoing training and mentorship to the Customer Service Centre teamResolve customer queries and drive solutions to meet expectationsPartner with internal stakeholders including Production to maximise serviceProvide product information and help improve customer interactions by building meaningful, long term relationshipsAssist with capturing orders and coordinating the dispatch/ timely delivery of our productsWhat are we looking for? Demonstrated leadership attributes coupled with a passion for customer serviceStrong problem solving skills with a proactive and hands on approach towards workExceptional communication abilities and strong emotional intelligenceAbility to manage competing priorities and work in a fast paced and changing environmentExcellent partnering skills and the ability to influence meaningful relationshipsWhat's on offer? Competitive salary package + free on-site gym membershipCareer progression opportunity offering full training and supportOngoing mentoring and guidance from industry leaders and subject matter expertsAccess to a variety of support networks including Boral Employee Assistance ProgramWork for a values-based business that shares goals and celebrates individual and team success.We are offering a collaborative, fast-paced environment that's guaranteed to make your day go quickly.Work for an Equal Opportunity Employer – At Boral, we understand that diversity brings many benefits, and we are increasingly encouraging greater diversity within our workplaces.About Boral Concrete At Boral Concrete, we have more than 200 operational sites across Australia. Rarely a day goes by that you wouldn't pass one of our batching plants or Agitator trucks. Our people and products have helped enable a variety of residential and commercial projects including Western Sydney International Airport, Crown Sydney and NorthConnex.
Our people provide solutions to help customers and stakeholders build a sustainable future in a changing world. Our values are what matters to us and guide our behaviours: Safety, Teamwork, Ambition, Accountability and Respect. We're proud of our legacy as a great Australian business and have a strong foundation to improve and continue fulfilling our purpose and what we do best - building something great.
Boral values and is committed to creating a diverse working environment and is proud to be an equal opportunity employer. All suitable applicants will receive consideration foremployment without regard to race, colour, religion, gender identity or expression, sexual orientation, disability or age. Already Applied?Update your details,view your application and progress
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Customer Service Team Leader
Company:

Boral Limited


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