CustomerTeam Lead / Manager | FMCG / Supply Chain / Manufacturing Industry | South East
South East Melbourne Full time Start the New year with a bang!
The role:
We are seeking a motivated Customer Service Team Lead / Manager to join a family owned, flexible, friendly and progressive pharmaceutical company!
Key Responsibilities: Management and monitoring of systems and processes for customer orders and forecasts - Manage the end to end order to delivery cycle Champion the automation of the customer ordering process Preparing documentation / reporting Guide, monitor and support Customer Service Coordinator team (2 staff) Work with the account management and operational teams to achieve results, improve performance and provide continuous improvement solutions
Key Requirements: MRP/ERP (ie SAP) knowledge valuable Pleasant, creative leader with positive mindset and excellent communication skills Ability to motivate the team and demonstrate excellent problem-solving skill People and task focussed Strong awareness and appreciation of commercial environment and customer expectations Effective relationship building and negotiating skills Understanding of pharmaceutical supply chain and manufacturing operations desired Team leadership/management skills Must have strong attention to detail and accuracy Ability to direct and prioritise multiple tasks and activities
Don't miss out on a great opportunity!
contact Kristine at 0407 300 881 / for more information!
APPLY NOW!
Apply Now Whether you are a business looking for the best people, or you are a candidate looking for that next career move, we would love to chat.
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