CustomerTeam Lead / Manager | FMCG / Supply Chain / Manufacturing Industry | South EastSouth East MelbourneFull timeStart the New year with a bang!The role:We are seeking a motivated Customer Service Team Lead / Manager to join a family owned, flexible, friendly and progressive pharmaceutical company!Key Responsibilities:Management and monitoring of systems and processes for customer orders and forecasts - Manage the end to end order to delivery cycleChampion the automation of the customer ordering processPreparing documentation / reportingGuide, monitor and support Customer Service Coordinator team (2 staff)Work with the account management and operational teams to achieve results, improve performance and provide continuous improvement solutionsKey Requirements:MRP/ERP (ie SAP) knowledge valuablePleasant, creative leader with positive mindset and excellent communication skillsAbility to motivate the team and demonstrate excellent problem-solving skillPeople and task focussedStrong awareness and appreciation of commercial environment and customer expectationsEffective relationship building and negotiating skillsUnderstanding of pharmaceutical supply chain and manufacturing operations desiredTeam leadership/management skillsMust have strong attention to detail and accuracyAbility to direct and prioritise multiple tasks and activitiesDon't miss out on a great opportunity!contact Kristine at 0407 300 881 / for more information!APPLY NOW!Apply Now Whether you are a business looking for the best people, or you are a candidate looking for that next career move, we would love to chat. Kicking off the firsf talk at #GTCxAus with an academy award winner for building autonomous facesFirst Presentation #GTCxAus = Mind Blown!!!This virtual baby sees and interacts with you. "Autonomous Animation of Virtual Human Faces" no -- Principals only. Recruiters, please don't contact this job advertiser.no -- Please, no phone calls about this job!no -- Reposting this message elsewhere is NOT OK. Frankston, Frankston, Victoria,, Melbourne Mulgrave, Mulgrave, Victoria,, Melbourne South Melbourne, South Melbourne, Victoria,, Melbourne
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