Customer Service Support

Details of the offer

Are you ready to be part of something bigger? At Lite n' Easy, we're not just about meals; we're about transforming lives through better eating habits. We make it effortless for Aussies to embrace healthier choices, whether they're on a weight loss journey or simply aiming to maintain a balanced lifestyle. As a team, we pour our passion into crafting meals that are not only nutritious but also bursting with flavour.
What's in it for you? Supportive Environment: Work alongside passionate individuals in our Banyo, Brisbane Head office.
Benefits: Discount on food products, themed events and family fun day, Employee Assistance Program and discounted private health insurance.
Meaningful Work: Help provide delicious, healthy meals to time-strapped individuals and those dedicated to wellness.
As part of our National Government Funded team, you will be helping our Home Care Package and NDIS customers, their families and their providers.
Job Description The Role: Due to our ongoing growth, we have created a new position for a Customer Service Support to join our team and support the Customer Operations team. This role offers the opportunity to work within a dynamic FMCG business and build a strong relationship with all delivery partners.
This is a full-time role based at our head office in Banyo, Brisbane.
In this role, you will: Outbound new HCP and NDIS customer referrals Answer calls from HCP and NDIS customers Provide accurate information about how the Lite n' Easy HCP and NDIS programs work Assist customers with NDIS quotes and queries Show empathy for people needing support and encouragement To be successful in this role, you will possess: 2-5 years' experience in a Customer Service role Able to complete NDIS Worker Orientation Module Able to complete NDIS Worker Screening Check High attention to detail Ability to work well in a team Ability to build and maintain effective relationships Be flexible and adaptable to change Candidates with specialty retail or hospitality experience will be well regarded You must be an Australian Citizen or Resident Due to the high volume of applications we receive, it is really important to include a cover letter summarising your suitability and interest in the role. We look forward to reading your cover letter and reviewing your application.
To apply please click on the "Apply" button below and complete our online application form.
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Nominal Salary: To be agreed

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