Supervisors/Team Leaders (Call Centre & Customer Service) Full time
Join us at Cleanaway and contribute to making a sustainable future possible, together.
As a high growth, ASX listed organisation with over 7500 employees, our goal is to be recognised by our customers as the most innovative and sustainable waste management company with industry leading HSE performance.
The Opportunity If you're seeking to lead a team to the next level, then read on – Cleanaway wants YOU!
We need a Customer Service Supervisor who embodies our mission to be recognised as the most innovative and sustainable player in our industry.
Lead with Integrity & Inspire – Model professionalism, build trust, and foster a culture of accountability and positivity.Uphold Service Standards – Ensure every customer service interaction is handled promptly and professionally.Drive Team Success – Equip your team with the tools and support they need to exceed customer expectations.Build a Bigger Picture – Help each team member feel valued and part of a supportive family.About You Experienced & Ready – At least three years of experience in telesales, lead generation, or call center operations.Master Communicator – Exceptional verbal and written communication skills.Problem-Solver Extraordinaire – Thrive on handling customer complaints and improving processes.Process & KPI Champion – Manage operations with precision and ensure data accuracy.Tech-Savvy with a Purpose – Familiar with contact center tools and CRM platforms.If you're excited to bring your expertise and make a real impact, we'd love to see how you could lead our team to even greater heights!
Apply now to join us at Cleanaway! Our Process Our recruitment process involves checks including criminal history, medicals, and verification of qualifications.
We encourage applications from Aboriginal and Torres Strait Islander peoples and welcome candidates of all ages, abilities, gender identities, experiences, and cultural backgrounds.
Simply click the Apply button or visit our careers page to apply.
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