Customer Service Specialist

HKA Enterprises is unable to support C2 C. 3 rd party submissions and C2 C requests will not be considered for any positions.Description: Hybrid position Work hours of Requested Position: 40 hours per week. Between the hours of 7am-7pmDescription:• Handle incoming and outgoing calls through AVAYA phone system• Handle various email and work order management systems• Pre-qualify customers for eligibility of Demand Response (DR) programs• Resolve Demand Response customer inquiries• Document detailed explanations summarizing the recommended solutions• Participate on assigned teams Job Requirements Education Requirement:High School/GED degree.2 years related work experience