Customer Service Specialist

HKA Enterprises is unable to support C2C. 3 rd party submissions and C2C requests will not be considered for any positions.Description:**Hybrid position**Work hours of Requested Position: 40 hours per week. Between the hours of 7am-7pmDescription:• Handle incoming and outgoing calls through AVAYA phone system• Handle various email and work order management systems• Pre-qualify customers for eligibility of Demand Response (DR) programs• Resolve Demand Response customer inquiries• Document detailed explanations summarizing the recommended solutions• Participate on assigned teamsJob RequirementsEducation Requirement:High School/GED degree.2 years related work experience
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