Our client is on the hunt for multiple Customer Service Specialists who thrive in a dynamic, fast-paced environment.
This role is perfect for someone with a passion for providing exceptional customer service and solving problems.
Work in an inclusive and exciting work environmentPermanent role, competitive annual salaryHybrid working - 3 days WFH and 2 days onsite at CBD locationWhat you'll do: As a Customer Service Specialist, your day-to-day responsibilities will revolve around providing top-notch support to customers.
You'll handle various customer queries, maintain detailed records, and ensure that every interaction meets our high standards of service.
Your role will also involve general administrative tasks and data entry duties.
Be the first point of contact for customersAssist in answering queries using a general knowledge of the services providedMaintain customer files accurately, ensuring thorough contact notes are madeMaintain high customer service standards at all timesWhat you bring: The ideal candidate for this Customer Service Specialist role is someone who can hit the ground running.
You should possess excellent communication skills, strong problem-solving abilities, and pay close attention to detail.
You're friendly, proactive, and uphold strong moral and professional values.
Experience within a fast-paced environment, in a customer-facing role is highly desired but not essential.Outstanding verbal and written communication skillsFriendly and proactive attitudeStrong moral and professional outlookWilling to learn new skills and adapt to a new industry of workWhat's next: If you're ready for an exciting challenge in a rapidly growing company that values its employees, apply now!
Aboriginal and Torres Strait Islander Peoples are encouraged to apply.To apply please click apply or call Bianca Sticca on for a confidential discussion.
About the job Contract Type: FULL_TIME
Focus: Customer Service
Industry: Call Centre and Customer Service
Workplace Type: Hybrid
Experience Level: Entry Level
Salary: Negotiable
Location: Melbourne CBD
Job Reference: 2005760/001
Date posted: 16 September 2024
Consultant: Bianca Sticca
Come join our global team of creative thinkers, problem solvers and game changers.
We offer accelerated career progression, a dynamic culture and expert training.
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