Job Category: Banking and Financial ServicesAbout LibertyHelping people is in our DNA. As the leading non-bank lender in Australia, for decades we have been providing free-thinking loans and have helped over 500,000 people get financial. We offer a broad range of flexible and custom products and are passionate about building and delivering exceptional experiences for our customers.We are a collaborative and social community that pride ourselves on being values driven. We base our vision of being the leading finance group that champions free thinking on FLAIR, our five key values that guide us to always be Fair, Learning, Accountable, Invested and Resourceful. These values inform everything we do, from how we look at the world, engage with our customers and treat each other.Job DescriptionThe opportunityWe are a growing financial services business and looking for passionate people who are interested in helping others. Liberty is proud to offer an environment where you will thrive, grow and be continuously challenged in your career. Our supportive and dynamic teams work collaboratively to help our customers and business partners #GetFinancial.What your day may look like:Continuous mentoring and training with new startersBe the 'go-to' on the floorProviding an exceptional customer experience with the loan application processEngaging and interacting with our business partners over the phone and emailContributing to continuous improvement of our services and processesBuilding relationships and providing free thinking solutions to our customers and business partners needsHaving fun and learning with your team!Desired Skills and ExperienceEnough about us, let's talk about youYou are a free-thinking experienced Customer Service Specialist, who is:Passionate about training and developing new staffThrives on delivering a positive customer experienceA clear and confident communicatorBrings energy and creativity into their workEnthusiastic about mentoring and sharing their previous knowledge with staffDemonstrates accountability and thrives in a fast-paced environmentWants to make a difference and is team focusedA business, banking or finance related qualification is preferredAt Liberty, we celebrate people bringing their most genuine and authentic selves to work and we're incredibly proud of the diverse and inclusive culture we've built. We're living this commitment through our gender equality, disability, LGTBIQ+, mental health and religious and cultural initiatives.Liberty is an equal opportunity employer. We encourage applications from all people, regardless of race, gender, religion, age, sexual orientation, gender identity or disability.To submit your application for this role please click the "Apply" button below.
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