Customer Service Specialist

Apply now Job no: 560277 Work type: Full Time Location: Cambridge ParkCategories: Sales · Full Time Position· Guaranteed base earnings + attractive commission· Paths for career progression with a trusted national brandDiscover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.The Harvey Norman Cambridge Park Electrical Team is seeking a passionate, customer service focused Customer Service Specialist to join them in delivering Great Service, Always! to their customers.As a Customer Service Specialist, you will have an understanding of life at home solutions and a desire to find the best outcome for our customers.To be successful you must:· Have a passion for retail· Be highly motivated and results driven person with outstanding customer service and communication skills· Enjoy working in a team environmentWhat we require:· Experience in (or ability to work in) a customer focused, successful retail business· A high level of Electrical product knowledge such as TV, Audio and other peripheral devices to support customer queries· Ability to service your customers while managing work tasks around their needs· Going above and beyond to provide exceptional customer focused problem solving· Experience of resolving customer complaints and making quick decisions to ensure happy customers and timely accurateservices· Passion to exceed individual and store sales targets· Flexibility across retail trading hours including weekends, public holidays and late night tradesWhat we offer:· Generous staff discounts· Attractive commission based structures· Fantastic incentive based promotions· Harvey Norman is a strong advocate of career progression with a wide support network for professional development· An environment where good performance is recognised and rewarded· A flexible and positive work environmentIf this role exhilarates your passion for a new opportunity then please submit your application for consideration.If you're keen to express your interest in working for a Harvey Norman Franchise, let us know.#J-18808-Ljbffr