Customer Service Specialist

HKA Enterprises is unable to support C2C.
3 rd party submissions and C2C requests will not be considered for any positions. Description: **Hybrid position** Work hours of Requested Position: 40 hours per week.
Between the hours of 7am-7pm Description:
• Handle incoming and outgoing calls through AVAYA phone system
• Handle various email and work order management systems
• Pre-qualify customers for eligibility of Demand Response (DR) programs
• Resolve Demand Response customer inquiries
• Document detailed explanations summarizing the recommended solutions
• Participate on assigned teams Job RequirementsEducation Requirement: High School/GED degree.2 years related work experience #J-18808-Ljbffr