Industry: Call Centre and Customer Service
Salary: Up to AUD32 per hour + super
Workplace Type: No
Contract type: TEMPORARY
Specialism: Banking & Financial Services
Focus: Corporate / Consumer Banking
Industry: Call Centre and Customer Service
Salary: Up to AUD32 per hour + super
Workplace Type: No
Location: Melbourne CBD
TEMPORARY Consultant: Beatriz Tano
Job reference: 1957360/001
Date posted: 25 March 2024
melbourne banking-financial-services/corporate-consumer-banking 2024-04-09 2024-04-24 call-centre-and-customer-service Melbourne CBD Victoria AU AUD 32 32 32 HOUR Robert Walters https://www.robertwalters.com.au https://www.robertwalters.com.au/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png true
Our client is seeking a Customer Support Specialist who thrives in a dynamic, fast-paced environment. This role is perfect for someone who loves helping and supporting customers, specialising in Term Deposits. The successful candidate will be part of a customer-centric problem-solving team, filled with great energy and a can-do attitude. This is an opportunity to contribute to something different in Australian banking, challenging the status quo in a market dominated by major banks.
6 Month contract with potential for permanent work after$32 + super per hourJoin one of the fastest growing new banks in the worldWork within a diverse workforce and collaborative cultureOpportunity to make a difference in Australian business banking What sets this company apart: Our client is not just another bank; they're revolutionising Australian SME business banking. They've grown significantly over the years, making them one of the fastest-growing new banks globally. Their success lies in their values - accountability, performance, teamwork, trust - which they live by every day. They believe in empowering their people to make decisions, take ownership, and have their say. They are passionate about attracting, embracing, and celebrating diverse talent. Their unique differences make them collectively stronger, creating an environment where everyone belongs.
What you'll do: As a Customer Support Specialist, you will be at the forefront of customer interaction, providing exceptional support and solutions.
Handle incoming customer queries related to accounts and other banking mattersMaintain customer files ensuring thorough contact notes are made in the administrative interfaceUphold the highest customer service standards regardless of contextManage general administrative matters relevant to the position and team as requiredPerform basic manual or technical dutiesAnswer enquiries using a general knowledge of the services provided What you bring: The ideal candidate for this Customer Support Specialist role brings along a unique set of skills. You are quick to learn and adapt, thriving in regulated environments like insurance or finance.
Experience working in a contact centre is preferredExperience in a regulated environment such as insurance or finance is highly desirableProven problem-solving abilities with keen attention to detailFriendly and proactive approach towards workAboriginal and Torres Strait Islander Peoples are encouraged to apply.
To apply please click apply or call Ali Alpe on +61 3 8628 2166 for a confidential discussion.
Our client is seeking an experienced Settlements Officer to join their dynamic team. This is an opportunity to work in a collaborative environment where you will be responsible for ensuring the correct settlement of trades are actioned accordingly. This role is perfect for someone who thrives in a supportive and inclusive environment and is looking to grow their career within the investment space.
Our client is seeking an experienced Settlements Officer to join their dynamic team. This is an opportunity to work in a collaborative environment where you will be responsible for ensuring the correct settlement of trades are actioned accordingly. This role is perfect for someone who thrives in a supportive and inclusive environment and is looking to grow their career within the investment space.
Come join our global team of creative thinkers, problem solvers and game changers. We offer accelerated career progression, a dynamic culture and expert training.
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