Based in our Cannonvale Office, we are looking to fill a Full-Time 7am-4pm position in Customer Service & Sales Support as part of our team of Sales Representatives covering Mackay & the Whitsundays.
What you would be doing The main responsibilities include:
Establish, develop and maintain positive customer relationships.Analyse existing/potential customer needs.Support our offsite Area Managers.Promote and sell products to existing and prospective customers.Achieve agreed upon sales targets and outcomes within schedule.Track sales and provide status reports.Ensure the swift resolution of customer problems and complaints.Conduct weekly/daily customer calls as per designated call cycle plan.Utilise rewards and sales programs to promote growth with new and existing customers.Continuously promote WFS to new and existing customers.Keep abreast of best practices in the market and communicate trends back to the business.Meet customers at our office and discuss their business requirements.Who we're looking for We're looking for candidates with the following skills and experience:
Exceptional time management skills and high attention to detail.Excellent knowledge of MS Office and popular Customer Relationship Management (CRM) software.Proven ability to build positive professional relationships with clients.Highly motivated and target driven with a proven track record in sales.Excellent selling, communication and negotiation skills.Proven willingness to learn and improve.Advanced IT skills (Excel and exposure to ERP systems).Proven ability to meet deadlines and agreed deliverables.Present yourself in a professional and respectable manner.Excellent phone manner.Flexibility with work hours.Sound knowledge of the region.A background in the food/hospitality industry (not essential but preferred).Why apply? Reasons why we think this is a great role include:
Generous incentives.Opportunities for growth and career progression.Join a dynamic and supportive team.Coaching and training provided to further your skills and knowledge.About Us As a proud family-owned business with over 40 years of experience, we are deeply rooted in the local community.
Operating out of our expanded warehouse and office in Cannonvale, we now employ a dedicated team of 60 staff members.
We are also part of the Countrywide Group, Australia's largest network of independent foodservice distributors.
This affiliation provides us with robust national support from leading food manufacturers and suppliers across the country.
Our commitment to customer satisfaction drives us to go above and beyond, ensuring our clients have access to everything they need to succeed in their businesses.
Beyond our professional excellence, we foster a supportive and inclusive work environment, featuring a vibrant social club and weekly staff lunches to bring our team together.
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