Close Knit Team Discount on Products Parking on-site It's all about… the company!
Experts in the skincare industry, committed to creating natural, organic products that connect people to health, beauty, and sustainability.
With nearly a century of experience, they have grown to be a global leader in biodynamic farming and holistic, plant-based products.
Guided by their commitment to ecological and ethical principles, they work closely with nature to create products that care for both people and the planet.
Our team is passionate about delivering the highest quality in every product, empowering customers and partners with a sense of well-being and respect for the natural world.
It's all about… the job!
As the Customer Service and Distributor Liaison Officer, you'll be a key point of contact for their valued customers, and trusted distributors.
You'll manage customer service enquiries, process orders, coordinate with distributors, and provide essential administrative support across departments.
From accurately logging distributor orders and maintaining master records to handling customer queries and supporting sales merchandising needs, this role is central to maintaining our strong relationships and ensuring smooth operations.
Your responsibilities will also include overseeing orders, updating product information, and supporting the Accounts, Marketing, PR, and Sales teams to ensure seamless, high-quality service.
It's all about… you!
You are a proactive, organised, and detail-oriented professional with a passion for customer service and a knack for building rapport.
You bring strong communication skills, a professional phone manner, and advanced proficiency in Excel (VLOOKUP a must) and Microsoft Office, along with an ability to learn quickly and manage multiple tasks.
You enjoy working autonomously while supporting a close-knit team and are eager to uphold their standards of excellence.
If you are a resourceful problem-solver with a genuine interest in natural products and an eye for detail, we would love to have you join our mission-driven team.
Job ID 2282 2282