Customer Service/Sales Administrator

A leading company in the construction industry is looking for a new temp Customer Service/Sales Administrator Your new company Our client is a leading company in Western Sydney that has been providing high-quality services and is experiencing a period of growth. They are looking for a Customer Service/Sales Administration professional to join their team on a temporary to permanent basis to manage the increase of customer queries and support in the next stage of the business's success Your new role As a Customer Service/Sales Administrator, you will be responsible for providing exceptional customer service and support to clients, as well as assisting with administrative tasks. Your key responsibilities will include: Responding to customer enquiries via phone and converting into new jobs Scheduling jobs for the trades team Maintaining customer records and databases Following up with customers' post-job to ensure satisfaction Meeting compliance requirements Resolving any customer complaints or issues Daily reporting Providing administrative support to the team What you'll need to succeed To be successful in this role, you will need: Previous experience in customer service and/or sales administration Excellent communication and interpersonal skills Ability to turn enquiries into sales Strong attention to detail and organisational skills Proficiency in Microsoft Office Suite, with other computer system knowledge Ability to work independently and as part of a team A positive attitude and willingness to learn What you'll get in return In return for your hard work and dedication, you will receive: Opportunity to become a permanent employee and be crucial to the company's growth and success. The opportunity to work with a dynamic and supportive team The chance to work for a reputable company with a strong focus on customer satisfaction Competitive salary with an incentive scheme Training and development What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 2838327