Customer Service Representatives - Merimbula and Bega162079
Distribution and Marketing (Branches, Contact Centre, Mobile Lending etc)
Merimbula
Start your banking career with a community minded and trusted bankBanking experience not required, excellent training providedSupportive team environmentAn ideal opportunity for an enthusiastic school leaver with customer service experience, OR if you're looking for a change and want a rewarding career in Banking. As a Customer Service Representative, you will join our Merimbula and Bega branches in providing great service and support to IMB Customers in relation to their financial needs.
About the role Having conversations and interactions with customers via all channels, including face to face, phone and online and helping them with their banking and insurance needs and enquiries.Exploring new opportunities to find the right financial solutions that may improve their position.Using various technologies, systems and digital platforms, cash handling and balancing.Working with your Manager and team to collectively achieve the branch goals and objectives.Maintaining a high level of operational adherence in line with company and regulatory standards, policies and procedures and carry out administrative duties.1 x 22.5 hrs per week (Mon, Thurs, Fri) Bega and Merimbula Branches.About you Experience in sales and service, preferably in retail, banking or hospitality industries.Cash handling experience and an accurate eye for detail.A learning mindset and ambition to build a career in the banking industry.An aptitude for technology and proficient in MS Office programs/apps.Honesty and integrity and take pride in diligently following procedures and policy in a regulated financial environment.A flexible approach in the workplace, can take initiative, prioritise work and problem solve to complete daily work requirements.A genuine desire to help people, work directly with customers as well as work with and support a team.The willingness to travel to branches within the region as required for training or staff relief purposes.If you're looking to kick off your career in banking, or to try something new or even a complete career change, apply to IMB today!
About IMB IMB Bank is a leading member-owned bank offering a full range of products and services in both retail and business banking. IMB's purpose is to provide simple, competitive and authentic banking that helps our members and communities be better off and have been doing so for over 144 years. An award winning and growing organisation, we've donated more than $12 million through our Community Foundation to over 900 projects in the communities in which we live.
IMB Benefits include: A supportive culture that actively promotes inclusion and the wellbeing of our employees.Competitive remuneration.Product concessions.Paid parental leave.Purchased leave options.Study assistance.Genuine investment in your learning and professional growth.To apply, follow the prompts. Applications close December 18, 2024. For further information contact Jodi Howarth, Branch Manager - ******. Please note that email applications are unable to be accepted.
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