Customer Service Representative - Parts

About Us The Brown and Hurley Group is one of Australia's leading truck and agricultural dealerships with nineteen locations throughout QLD and Northern NSW. We are a family owned business with 77 years in the industry specialising in the sale and service of heavy commercial trucks and trailers and agricultural and construction machinery. The Brown and Hurley Group is the winner of many industry awards and a leading supplier to Australia's Road Transport and Agricultural Industry. The Brown and Hurley Group are growing fast and want you to be part of our team in Ayr. In this role, you will interpret and sell parts to customers, source parts for the service team and undertake stock take, administration and other parts duties About the Role Located at our facility in Ayr you will be in a multifaceted and pivotal role that will have you: Engaging with both new and existing customers and suppliers Provide exceptional service Process orders Explore additional requirements that drive our commitment to excellence Timely and accurate responses to inbound emails, handling incoming calls Cross-selling and up-selling products; and  Making follow-up calls to assist customers with their buying decisions   About you: Knowledge of agricultural machinery parts Customer-focused, sales driven, excellent communicator, team player, problem-solver, good organisational and computer skills Forklift licence (desirable) Automotive sales qualification (desirable) Holland, Case IH, John Deere or Kubota parts experience (desirable) We also welcome: Car, truck, machinery and other parts experts looking to move into the industry Agricultural mechanics looking to move into parts Why join us? Attractive base hourly rate + penalty rates $2,500 relocation bonus to help you move Parts apprenticeships Leadership training  Career advancement   Social events and friendly team environment Health and wellbeing support programs Retail, banking and health insurance discount programs What are you waiting for? Apply today! Visit our website to learn more and connect with us on our socials:  Website: brownandhurley.com.au/careers/ Facebook: @brownandhurley Instagram: @brownandhurley