We're seeking a passionate and confident Customer Service Representative to join our Brickworks team in Toowoomba, Queensland.Reporting to the Customer Service Manager, you will be responsible for assisting customers in a range of service and sales enquiries across our wide range of Brickworks building products, providing an exceptional customer service experience.Duties include but are not limited to: Provide exceptional service to both internal and external customers.Respond promptly and courteously to inbound calls and emails.Represent Brickworks as a front-line company representative, contributing to business development and growth.Support Sales Representatives as required.Complete accurate data entry of orders, credits, returns, stock and pricing enquiries.Ensure office, work areas and displays are consistently safe, tidy, clean and presentable.Success Requirements:Knowledge of building industry and of building products (preferred).Tertiary qualification in a related discipline (preferred).Proficient in using Microsoft Office Suite.A passion for delivering exceptional customer service.Strong time management, administration and organisational skills.Excellent attention to detail.Ability to complete multiple tasks with varying levels of priority.Why join us?Charitable Partnership: Proudly support Children's Cancer Institute (CCI).Inclusive: We value diversity and maintain an inclusive workplace.Family Support: Enjoy our company parental leave scheme.Employee Benefits: Join the Brickworks Employee Share Plan (for eligible employees).Recognition: Celebrate success with Employee of the Year and Values Recognition Programs.Growth: Ongoing education, training, and career progression opportunities for all employees.Support: Access support programs for you and your family through our EAP provider.Discounts: Product Discounts are provided for staff and family and friends of staff.Who we are:Brickworks is one of Australia's largest and most diverse building material manufacturers, housing some of Australia's best-known building material brands.With a broad product portfolio including clay bricks & pavers, concrete masonry blocks, retaining wall systems, stone, roof tiles, and timber battens; Brickworks operates manufacturing and sales facilities across Australia and North America, being uniquely placed to service the demands of the building industry.How to Apply:You will need to be an Australian or New Zealand citizen or Australian permanent resident to apply.Submit your resume and cover letter via the "Apply" button.For more information about Brickworks please visit our website Brickworks does not accept unsolicited applications from employment agencies. #J-18808-Ljbffr