Customer Service Representative

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Bluestar Global Logistics is an Australian owned national company specialising in interstate/intrastate transport, warehousing and global distribution. Our ethos of integrity, honesty and trust shape our decisions and dictate the relationship we have with our customers.
About the role We are currently seeking a full-time Customer Service/Bookings Representative to join our dedicated operations team at our Erskine Park, NSW depot.
The key responsibilities of this role include:
Checking all consignments received for bookings requirements.Phoning relevant receivers for allocation of dates and times for delivery.Updating in-house computer systems and spreadsheets with all relevant information.Raising pallet dockets and cross-referencing with consignment numbers.Creating booking sheets for freight allocation.Liaising with relevant operations employees for special deliveries.Data entry of consignment notes and manifests.Benefits and perks This role provides an exciting long-term opportunity for someone who is looking to develop a career in the transport industry and work within an environment that is supportive and encourages growth.
Skills and experience Specific experience in the areas of bookings within the transport industry is desirable but not mandatory.
Competent computer skills, including high levels of data entry speed/accuracy and previous experience in Excel.High attention to detail and accuracy.Excellent written and verbal communication skills.Professional telephone manner.Ability to work effectively in a fast-paced team-based work environment.Good planning and organisational skills.Your application will include the following questions:
How many years' experience do you have as a Customer Service Representative?Which of the following statements best describes your right to work in Australia?Do you have customer service experience?Do you have experience working with logistics, freight & delivery services?What's your expected annual base salary?Do you have data entry experience?Bluestar Global Logistics is built on the solid foundations of loyalty, honesty and integrity.
We have grown from a local family business in 1987 to a global partner offering customers streamlined solutions where we drive your costs down and drive your value up: national transport, international freight forwarding, 3PL warehousing, and B2C Home Deliveries.
We pride ourselves on being 100% Australian owned and our formula is Relationships + Reliability = Results.
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Nominal Salary: To be agreed

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