Customer Service Representative

Join us in partnering with a highly regarded financial institution as a Customer Service Representative. Based in the CBD of Adelaide you will be providing customers with a seamless experience from beginning to end, tailoring financial solutions to their specific needs. Customer service is paramount with this company, with a focus on delivering an amazing experience to all customers.
You will receive: Extensive on-site training in company services and systems Opportunities for career growth and professional development Be part of a vibrant and inclusive working environment Exceptional customer service Strong written and verbal communication Strong attention to detail Financial services experience is highly desirable Key responsibilities: Managing and actioning inbound phone calls Working towards agreed personal and team KPIs Aiming to resolve enquiries with first call resolution mindset Matching banking services to suit customer needs Managing a variety of customer enquiries from start to finish Explaining complex information in a simple way to customers Keeping up to date with company policies and how they affect your customers About the role: Initial 3 month contract with view of extension Full time working hours (38 per week) Robert Walters Australia is acting as an Employment Business in relation to this vacancy.
About the job Contract type: Temporary
Focus: Operations
Industry: Call Centre and Customer Service
Come join our global team of creative thinkers, problem solvers and game changers. We offer accelerated career progression, a dynamic culture and expert training.
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