The Company Join one of Australia's leading and most reputable landlord insurance companies, boasting over 30 years of industry experience!
With offices in Melbourne and Perth, our client proudly supports landlords and tenants nationwide.
They emphasize compassion and uphold five core values that cultivate a professional, enjoyable, and collaborative workplace.
This commitment not only enhances employee satisfaction but also empowers them to deliver exceptional service to their customers.
The opportunity: In this role, you'll provide exceptional customer service by guiding customers through insurance inquiries and ensuring their satisfaction.
As an Enquiry Consultant, you'll engage in genuine conversations to assist landlords and tenants.
Your responsibilities will include supporting customers with claims, renewals, quotes, new business applications, policy inquiries, and accurately maintaining records management systems.
The role is dynamic, responding to seasonal variations and events like natural disasters across Australia We are seeking individuals who are customer-focused, detail-oriented, empathetic, and capable of connecting with a diverse range of customers.
Strong communication skills and a proven ability to build positive workplace relationships are essential.
Here are the perks: Competitive remuneration package of $55,000-$65,000 + super pending experience.
Work-life balance offering Monday to Friday business hours, no weekends and work from home two days a week after probation (standard 6 months).
Access to pubic transport in Perth CBD A culture that promotes and supports honest and ethical behavior as well as recognition for efforts and achievements.
Opportunities to expand your skills and advance your career into leadership or a range of departments within the business.
A social atmosphere where you can enjoy team bonding inside and outside of the office.
If this sounds like the perfect opportunity for you… APPLY!
If you would like to hear more information, you can contact Brigette for a confidential chat at SMAART Recruitment on 08 8232 6008 and find out more!