About the RoleIn this role, you will be the face of our brand, interacting with customers at the rental counter while marketing products and services, completing rental bookings, and responding to customer inquiries.
Key Responsibilities:Establishing customer car rental needs by actively listeningDetermining the best add-ons and services for customers based on ABG's offeringsCommunicating rental procedures and guidelines effectivelyCompleting rental bookings in a timely, efficient, and accurate mannerAnswering customer questions and inquiriesWhat You'll Get:We offer:
$38.70 Casual hourly pay + loadings + commission incentivesA wellbeing programme including life insurance, discounted health insurance, and superannuation optionsAccess to Perkbox – discounts and offers with hundreds of retailers and big brandsEmployee discounts on car rental across Avis Budget GroupAn Employee Assistance Programme (EAP) provided by Converge – 24/7 support for mental health and wellbeingFull training provided to help you achieve your goals and reach your potentialRequirements:A full and valid driver's license is requiredThis is a casual position that requires a minimum availability of 3-4 days per weekAbility to work in a fast-paced environment while delivering exceptional customer servicePrevious experience in retail, hospitality, customer service, sales, or similar rolesAbility to follow procedures and adhere to company guidelines and standardsComfortable learning and using various computer systems to accurately input rental informationAbout Us:At Avis Budget Group, you will be joining a team of 25,000 driven people performing with purpose. Together, we're moving the future of transportation forward with innovative, customer-focused solutions.
We value diversity, equity, and inclusion within our workforce, consumer base, communities, and supply chain. Our Reconciliation Action Plan enables us to deepen our understanding of our sphere of influence and contribute to progress.