Beresfield, Newcastle, Maitland & Hunter NSW
Full time
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R&J Batteries are one of the biggest battery and lubricant distributors across Australia and New Zealand.
We're a family-owned company and love what we do.
Do you have a natural talent in building relationships with your customers, and thrive on providing exceptional customer service?
This role is for you! About THE ROLE Our CSR's are pivotal to our business.
As a Sales and Customer Service Superstar, you will take ownership of an existing list of customers.
We love our customers and want you to love them too!
Possessing a natural ability in problem-solving & resolution, you will be responsible for making deliveries of high-quality products to your customers, whilst also building relationships and making sales.
You thrive on providing superior service and enjoy a varied, fast-paced role.
It's a Delivery Driver - with a difference!
The main focus of this role includes: Out on the road, selling and delivering batteries and accessories to trade/wholesale customersManage an existing set of clients and build genuine relationships with themConsignment and stock rotation of products at customer sitesPick and pack your daily stock needsBeing a product knowledge superstarComplete sales paperwork.
We love attention to detail and so do our customers!Live our values!Hours: Monday to Friday 8:00am to 5.00pm (40-hour week)
To be successful in this role, you will need the following: Confident and able to drive a manual vehicleHave a forklift licence or willing to obtain oneDriven to learn new products and processes.High attention to detailGreat presentation is required, as you are the face of the Company (Uniform, safety boots and PPE provided)Strong communication skills and comfortable speaking to all personalitiesPhysically able to lift batteries as heavy lifting is involved.
(in the range of 10-30 kgs – but don't panic, we have lifting aids, trolleys etc.
)Good computer skills and willing to learn internal computer systems.Like to have fun!We offer heaps of employee benefits, including: branch bonustraining providedamazing discounts on our productsrewards & recognitionregular performance reviewsuniformhave your Birthday off PLUS get an annual Re-Charge Day off!Employee Assistance Program anda safe work environment.Check us out on rjbatt.com.au We're also well on our way to being carbon neutral.
By 2024, our entire Australia business will be carbon neutral!
We are very excited and proud of this. If you can live and breathe our Company values (Respect, Mateship, Honest, Do it Once-Do it Right and Have Fun!
), then you will be part of our ongoing success!
These values define who we are, what we do and how we do it!
Shortlisted candidates will need to undergo a medical and provide a police check and driver's licence report.
Thank you for your interest to join our family.
Due to the high volume of applications, only short-listed candidates will be contacted.
Your application will include the following questions:How many years' experience do you have as a Customer Service Representative?
Do you have experience in a sales role?
What is the maximum weight that you are comfortable and able to lift?
Which of the following forklift licences do you have?
Which of the following statements best describes your right to work in Australia?
Do you have a heavy vehicle driver's licence?
Are you licenced to drive a manual vehicle?
What is your annual base salary expectation?
Would you be willing to obtain an MR & Forklift licence if you don't have one?
What attracts you to this position? What can I earn as a Customer Service Representative
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