Customer Service Representative

Free onsite parking Supportive Team Environment About Our Client Our client is a well-established entity within the Business Services industry.
With a workforce that exceeds 1000 members, they have a notable presence in their sector.
They pride themselves on their commitment to customer service and their ability to provide a supportive work environment for their team.
Job Description Respond to customer enquiries in a timely and professional manner.
Record details of customer interactions and actions taken.
Communicate effectively with team members to ensure customer satisfaction.
Identify and escalate issues to supervisors as needed.
Meet or exceed customer service performance targets.
Assist in the development of customer service policies and procedures.
Provide feedback on customer service processes and systems.
Participate in customer service training and development programs.
The Successful Applicant A successful Customer Service Representative should have: Strong communication and interpersonal skills.
The ability to handle difficult customers with patience and professionalism.
Good understanding and use of Customer Service tools and technologies.
The ability to work effectively in a team environment.
High degree of accuracy and attention to detail.
What's on Offer An estimated hourly salary of AUD31.5 to AUD38.5.
Comprehensive training and development opportunities.
A supportive and collaborative work culture.
The opportunity to work in a vibrant location like Altona.
If you're excited about working in the Business Services industry and are keen to build your career as a Customer Service Representative, we encourage you to apply.