Customer Service Representative Concept2 Pty Ltd You want opportunity, well here it is!
A flexible role within a successful and rewarding environment, it will have you working alongside a high achieving team who are passionate about our customers, with your unique skill sets complementing the environment you're about to enter.
As the first point of contact for our business, we are looking for someone with demonstrated drive, initiative, positive can-do attitude and experience in customer service environments. Someone who won't hesitate to go above and beyond to serve the Concept2 community/customer.
This is a permanent position located in our Burleigh Heads office.
What you'll do As Customer Service you will take & process orders, answer customer queries, provide product information via phone, email & in person and monitor and maintain the integrity of the 3PL process.
You will be working closely with other areas of the business including technical support, administration and our on-site warehouse. The role also entails occasional travel and weekend work for events.
Most of all, you will be a team player who thrives as part of a small, tight knit group. Your personality will add to Concept2's relaxed, but professional environment and you will have the ability to build lasting relationships with key stakeholders.
What you'll bring Exemplary communication skills, always staying positive with a compelling personality that leads to long lasting customer relationships.A team-oriented focus to support other areas of the business.Well presented with a recognition that first impressions count.High proficiency with ERP systems, Microsoft Office software and technology.Must have a keen eye for detail and be highly organised.A focus on clean working practices to ensure compliance with WHS standards.A current driver's license and current and future eligibility to work in Australia.A passion for rowing, sports or fitness will be highly regarded. Concept2 offers an informal workplace environment, a work life balance and excellent compensation and benefits to the right applicant.
Please submit a resume of no more than 3 pages plus a single page covering letter personally addressed to the General Manager. This is your opportunity to set yourself apart by giving us a snapshot of your previous professional achievements and demonstrate how you communicate within a business.
Applications close on 20 October 2024. Only candidates shortlisted will be contacted.
