Customer Service Representative

CustomerRepresentative


We are looking for a few Customer Service Representatives to join our team of incredible people. Sitel Grouppartners with the world's best-loved brands, from Fortune 500 companies to local startups, to build strong relationships with their customers. We want people who have an excellent personality, empathy and strong work ethic.

Our people are our greatest asset. Once you join our team, we invest in you, with internal programs, training and initiatives to develop your skills and help you reach your goals.


Primary Job Responsibilities



About You


You have the ability to multi-task
You are eager to advance your career with a reliable company
You can problem solve with a can-do attitude
You enjoy working with a team as well as independently
You are 18+ years of age
You have a high school diploma (higher education preferred)
You pass a criminal background check


About The Job


Handle inbound service calls
Drive customer satisfaction through voice, chat, and/or email communications
Navigate through multiple systems
Ongoing training and skill development


About The Benefits


Growth opportunities through various development programs
SitelFit wellness program
Job stability
Life-long skills and experience
Excellent work culture


Education

High school diploma or equivalent

Experience Target


Call Center experience a plus


Specialized Certifications



Customer Service Representative



Job Segment: Customer Service Representative, Call Center Representative, Social Media, Call Center, Customer Service, Marketing

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