Customer Service Representative

Details of the offer

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Kirby HVAC&R is a leader in the Australian refrigeration & HVAC industry.
As a leading HVACR wholesaler, we support our customers with their air-conditioning and commercial and industrial refrigeration needs.
We have an exciting opportunity for a Customer Service Representative to join our Coffs Harbour team.
We are committed to the safety, education, and ongoing professional development of our people.
In this role, you will receive: A competitive remuneration package , which includes base salary + superannuation; A great incentive program , built to recognise that we all succeed together; Career growth opportunities , offering genuine long-term career prospects; Professional Development opportunities including formal programs, coaching, and mentoring enabling you to choose your own career development options; and A great team culture , guided by our Values – Committed, Engaged, Straightforward, and United.
About your new role: This is an excellent opportunity to obtain a secure, full-time, Monday to Friday position with a company that values its employees, offers a supportive working environment, and has a genuine desire to see our people succeed.
Reporting to the Branch Manager, you will be responsible for: Internal sales procedures and counter service to our valued customers; Providing a high level of customer service; Assisting in the management of stock integrity; General warehousing duties as required; Operation of the forklift, including picking and packing; and Adhering to operational health and safety requirements.
What will make you successful?
To be successful in this role, the ideal candidate will possess: Ability to build relationships with customers; Ability to maintain safe working environments for yourself, your team members, and customers; Ability to communicate effectively with colleagues and staff to ensure our customer's expectations are met or exceeded; A current forklift license or a willingness to obtain this (company funded); and Willingness to undergo a pre-employment medical.
If this sounds like a role you're interested in, we would love to hear from you.
To apply, please click on 'Apply now' .
We appreciate that a diverse workforce has many positive impacts on our culture and overall success.
We encourage applications from people from all backgrounds.
Your application will include the following questions: How many years' experience do you have as a Customer Service Representative?
Which of the following statements best describes your right to work in Australia?
Which of the following forklift licenses do you have?
What's your expected annual base salary?
Are you willing to undergo a pre-employment medical check?
To help fast track investigation, please include any other relevant details that prompted you to report this job ad as fraudulent, misleading, or discriminatory.
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Nominal Salary: To be agreed

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