Customer Service Representative

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Kirby HVAC&R is a leader in the Australian refrigeration & HVAC industry.
As a leading HVACR wholesaler, we support our customers with their air-conditioning and commercial and industrial refrigeration needs.
We have an exciting opportunity for a Customer Service Representative to join our Coffs Harbour team.
We are committed to the safety, education and ongoing professional development of our people.
In this role, you will receive:
A competitive remuneration package, which includes base salary + superannuation;A great incentive program, built to recognise that we all succeed together;Career growth opportunities, offering genuine long-term career opportunities;Professional Development opportunities including formal programs, coaching and mentoring enabling you to choose your own career development options;A great team culture.
Our Values set the way in which we work – Committed, Engaged, Straightforward and United.About your new role: This is an excellent opportunity to obtain a secure, full-time, Monday to Friday position with a company that values its employees, offers a supportive working environment, and has a genuine desire to see our people succeed.
Reporting to the Branch Manager, you will be responsible for:
Internal sales procedures and counter service to our valued customers;Providing a high level of customer service;Assisting in the management of stock integrity;General warehousing duties as required;Operation of the forklift, including picking and packing;Adhering to operational health and safety requirements.What will make you successful? To be successful in this role, the ideal candidate will possess:
Ability to build relationships with customers;Ability to maintain safe working environments for yourself, your team members and customers;Ability to communicate effectively with colleagues and staff to ensure our customer's expectations are met or exceeded;A current forklift license or a willingness to obtain this (company funded);Willing to undergo a pre-employment medical.If this sounds like a role that you're interested in, we would love to hear from you.
To apply, please click on 'Apply now'.
We appreciate that a diverse workforce has many positive impacts on our culture and overall success.
We encourage applications from people from all backgrounds.
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Nominal Salary: To be agreed

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