$50k-$60k Base + Super + APR + Bonus Incentives! Full-time opportunities available! Collaborative team culture and surrounded by like-minded individuals! Carbiz is on the lookout for motivated, personable, and detail-focused individuals to join our Operations team as Customer Service Representatives!About Us:Carbiz stands at the forefront of the accident management industry, simplifying the process of getting drivers back on the road after an accident. With over 6,500+ glowing 5-star reviews, we've established ourselves as a trusted leader in providing like-for-like accident replacement vehicles. Our unwavering dedication to excellence has earned us accolades, including the Business Concept's 'Automotive Awards 2023' and the Product Review 'Product Review 2023 & 2024' awards, reflecting our commitment to delivering top-tier products and services.We nurture a team-first culture with boundless opportunities for advancement, driven by our core values: Love what we do - We are passionate about delivering for our customers, team, and partners every time Better than yesterday - We grow each day, learning from our experiences Win with trust - Lead the market by being trusted, reliable and helpful Collaborative core - Working smarter together Valuing people - We respect our people, encourage their development, and reward their performance What's in it for You: Great for University Students or school leavers looking to gain practical experience and launch their careers. Weekend shifts available with flexibility for students Additional earning potential through weekend penalty rates (on top of base), overtime, on-call shifts, and bonus incentives. Ongoing training and development with continuous support and mentorship. A collaborative team environment with like-minded professionals. Access to novated lease options and the Flare Benefits program. Monthly team lunches and birthday celebrations. A vibrant workplace culture with frequent team events and celebrations. Study support program – Yes, we'll pay YOU to further your education! About the Role: Ensure prompt delivery of vehicles to clients, providing efficient and reliable service. Deliver exceptional customer service by addressing client inquiries, resolving issues, and ensuring client satisfaction. Assist in coordinating vehicle logistics, ensuring seamless and efficient operations. Prepare vehicles for hire, including thorough detailing of both the interior and exterior. Support new client onboarding, ensuring they have all the necessary information and assistance. Experience the excitement of driving a variety of high-quality vehicles! About You: Valid driver's license with a clean driving record (Essential). Have capacity to work weekends if required. Strong communication skills to engage effectively with clients and colleagues. Self-motivated with strong time management skills, and the ability to thrive in a team environment. Apply Now:If you, or someone you know, are interested in a Customer Service Representative position with a rapidly growing, people-focused organisation, click APPLY, and our Talent Team will reach out to you!
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