About Royal Foods We're an Australian, privately-owned gourmet food company that supplies innovative, quality food products to both the food service sector and independent retailers in Australia.
We've been in business for thirty-five years and we owe our success to our team of highly motivated people who uphold our values and work hard to achieve both our and their own goals.
At Royal Foods our purpose is to enrich the lives of people - including our staff, customers, stakeholders and community - and our continued growth enables us to help more people prosper and grow.
About our Queensland Customer Service Team Royal Foods takes customer service very seriously and we pride our ourselves on our high level of customer service. Some days are extremely busy, so it's essential that everyone works together as a team to get the job done. We are a happy, close team who works hard but still finds time to have a bit of fun together!
The Opportunity
We are looking for a highly organised team player to join our Customer Service Team.
The role is based at our office in Hemmant, Brisbane and will report to our QLD Customer Service Manager.
This is a full-time position. We have a flexible work roster, which means some days will be an early start and finish and other days a late start and finish, but all within the operational hours of 5.00am & 6.00pm, Monday to Friday.
We're Offering Attractive salary25% Staff DiscountFree Onsite ParkingOn the job training and skills development Excellent workplace culture & working environmentWork for an Australian owned and operated business that has been operating for over 35 years and continues to growKey Responsibilities Handle customer order entry, invoicing & credits Manage and action customer enquiries via phone, email & our online platformProactively support the Sales Team to deliver exceptional customer serviceFlexibility to work any shift between 5.00am & 6.00pm Mon-FriGeneral administration & record maintenanceKey Capabilities High attention to detailProblem solvingTeam PlayerAbility to adjust to changing prioritiesTime managementProactive, decisiveAbout YOU Our ideal candidate will be a team player with a good work ethic and a friendly, positive attitude.
Are you a quick learner who strives to continually improve? Do you consider yourself to be proactive, trustworthy, accountable and a good communicator? These are all key characteristics required for this role. To Be Successful in This Role, You Will Have; Experience in a customer service role involving data entry & phones an advantageStrong computer skills including experience with Microsoft Office suite – Word, Excel & Outlook (Outlook knowledge & skills essential)Pronto or similar ERP software experience beneficial but not essentialGood time management skills and strong attention to detailAbility to complete tasks autonomously with a high-level of accuracyA strong work ethic and the ability to problem solve, be flexible & multitaskStrong written and oral communication skillsLearn More About Royal Foods Visit our website www.royalfoods.com.au
To Apply Please apply on Seek with a detailed resumé. Our hiring manager is continually reviewing applications, so if you are interested in this position, don't delay!
