Customer Service Representative

Customer Support Specialist   3-month Temporary role.
Starting October 14th (part-time hours to start) Based in Brisbane CBD.
$32.56 per hour + Super.
Our Client A brand leader in the hair care industry has an exciting opportunity for a customer service specialist to join their team on a temp basis until December, after the Christmas period.
You will enjoy the friendly team environment.
The Role This role will be starting at 5 hours per day until mid November then will increase to 7.6 hour for the busy period.Reporting to the Team leader your responsibilities will include: Act as a first point for answering phone calls, emails, chat.
Ensure all the complaints are handled effectively and in line with the company procedures.
Warranty assessment and follow up on procedures.
Action customer service follow-ups and call backs.
Entering orders into salesforce, managing orders.
Tracking and monitoring orders.
Raising credit notes and invoices and providing copies of transactions.
About you You are an experienced customer service professional.
You are: Capable and can pick up systems.
Passionate about customer service.
Keen problem solver.
Able to work in a dynamic and fast-paced environment.
Experienced in using a CRM.
If this role is of interest to you, and you match what we are looking for APPLY NOW.
For any questions or information, please contact Shavneel on 07 3118 0125.
Operating for over 19 years in Australia, New Zealand and the United Kingdom, people2people, Edge Recruitment, Infront Sports and Frog Recruitment are your award-winning recruitment group and HR solutions provider.
We are the 2024 Outstanding Large Agency, 2024 Excellence in Candidate Care and 2023 Excellence in Client Service RCSA Award winners.
We mitigate our carbon emissions by measuring them and planting the equivalent in trees.
At people2people, Edge Recruitment, Infront Sports and Frog Recruitment, everyone is welcome and as an inclusive workforce, we encourage our employees, clients, and candidates to showcase their authentic selves.