Customer Service Representative - Casual Job ID: 193463
Posted: 15-Nov-2024
Service line: Advisory Segment
Role type: Part-time
Areas of Interest: Administrative, Customer Service, Property Management
Location(s): Townsville - Queensland - Australia
About the role: Undertake all customer service functions including the professional and courteous management of customer enquiries and incoming phone call management. Ensure an efficient and productive Centre Management office environment e.g., office equipment serviced and maintained, office supplies maintained, management of lost property. Ensure you operate within a safe, and efficient environment where the health, welfare and safety of our staff and customers is a priority. Database management/merging letters/obtaining reports/tenant invoice distribution (as requested). Establish positive relationships and provide prompt responses to tenants requests. Act as a point of contact for all supplier, tenant and customer related queries that call or come to the CMO. Assist with administrative tasks and projects as required, including but not limited to maintaining registers, booking travel, minute taking and providing detailed reporting. About you: Strong organisational skills and the ability to prioritise work. Strong communication skills. Strong computer skills including intermediate Excel desirable. Professional, efficient, responsive and well presented. Ability to work collaboratively with internal and external stakeholders. So, what's in it for you? Working alongside an experienced and established team/leader. Flexibility and freedom to show initiative to do your best work. Our company is diverse and so are the opportunities for professional and career development. We are invested in the development & unique needs of our diverse employees & strive to create an inclusive environment that allows our employee to bring their full selves to work. We are proud to be certified as a Family Inclusive Workplace in Australia. This is a great recognition to our different policies, programs and benefits which help us build a great family friendly workplace culture. About us: CBRE is the world's leading & largest commercial real estate services & investment firm; a growing & visionary organisation, comprised of the best & brightest professionals. Creating the real estate solutions of tomorrow, so businesses & people thrive. We work in every dimension of commercial real estate.
When you join CBRE, you become part of a global leader in commercial real estate and investment services that help businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service, and excellence — and we value the diverse perspectives, backgrounds, and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your full potential.
Can we inspire you to join us? At CBRE, our unwavering commitment to diversity, equity and inclusion begins with you. We are strengthening our inclusive culture, so everyone feels safe, valued, and heard. Because when you belong, we all succeed.
We are striving to remove barriers and improve the employment prospects of people with disability or long-term health conditions. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process.
We welcome and encourage First Nations People to apply.
This is the place where talented people who want to do impactful work can realise potential in every dimension. Please note the successful applicant will be required to undertake pre-employment background screening by our external third-party provider.
If you are successful in progressing, you may be asked to complete a short video interview as part of the recruitment process.
We look forward to hearing from you! #WeAreCBRE
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