flexhive is your on-demand talent platform. We seek Customer Service Officer with excellent communication skills and attention to details.
About the role:
Open position available across Brisbane Contract/Temporary roles Located in urban areas with convenient public transport options, including our Elizabeth St location Easy-to-use timesheets, prompt weekly pay, and Real-Time Remuneration option
As a Customer Service Officer, your key responsibilities include: Manage inbound calls and email queries in a dynamic, fast-paced setting Display solid computer skills, following set processes and scripts Build strong relationships with both new and existing customers Process and track orders, assisting clients with transactions and enquiries Collaborate effectively with your team to achieve individual and group goals Organise your time efficiently to meet performance standards Maintain administrative accuracy, complete data entry tasks, and ensure smooth client engagement Requirements: Minimum of 1 year of experience in a call centre or handling inbound/outbound calls Ability to perform under pressure in a fast-paced, agile environment Skilled in problem-solving within structured guidelines Resilient and calm when handling complaints or challenging conversations Professional and trustworthy approach Call centre experience is preferred but not essential
We are seeking a customer service superstar with excellent communication skills and a proven ability to engage effectively and sensitively with a diverse range of people.
Join the Hive and expand your opportunities: Apply once, access many.
As a flexhive member, enjoy benefits like 50+ retail savings, preferred super fund rate, and access to our learning platform (coming soon!). By joining our talent pool, you'll be considered for multiple job opportunities.
Our 3-step process:
Submit ApplicationComplete Work Preference SurveyOnboarding Training
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flexhive by Hudson opens a world of flexible jobs at your fingertips. We employ 100+ staff, pay over 1200 temps in Australia & New Zealand and grow weekly.
flexhive is part of Hudson Recruitment Group, one of APAC's most prominent independent recruitment agencies.
Join us on Insta: @hiflexhive
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By applying, you accept to receive a follow-up email and text message to enter our qualification process. This pay rate is inclusive of mandatory 25% casual loading