Customer Service Officer X 2

Mount Isa City Council provides employment for approximately 200 employees in a variety of full time, part time, contractual and casual positions.
These positions cover the full scope of Council operations from administration, financial, professional and technical roles to operational positions within the various sections.
About the role An opportunity exists within Mount Isa City Council for a Customer Services Officer (X2) to join our team.
This position is to efficiently and politely provide the highest possible standard of customer service ensuring the needs of Council's customers are met in a friendly, accurate and courteous manner.
Please read the Position Description for further information on the role.
Benefits and perks Council offers excellent working conditions, generous employer funded superannuation benefits (up to 12%), and a 19 day month.
This position attracts 5 weeks paid annual leave per year and all personal protective equipment including work clothes are provided.
Skills and experience Demonstrated experience in a customer service role including cash handling and call centre.Sound level of skill in the use of MS Windows, MS Word, MS Access, Excel and Electronic Mail.Demonstrated excellent communication and organisational skills.Demonstrated conflict resolution skills. #J-18808-Ljbffr